Volunteer FAQs

We welcome volunteers from all backgrounds, and especially those with lived experience of tinnitus. Tinnitus can impact anyone, so we want our volunteers to represent the diversity of the community.

• Befriender
• Helpline Volunteer
• Office Volunteer
• Storyteller

Click here to complete the volunteer application form. Once submitted, you will be contacted to organise a chat, either in person or online, so that we can get to know you better.

We will then request two references which can be from a previous voluntary or professional role, or a character reference, as well as a DBS check (for certain roles) which is paid for by us.

You will receive a response within 5 working days.

Yes: the training you receive will depend on the role you choose, but will include both shadowing and self-guided tasks. If you are local to our Sheffield office, you can come in for face to face training. Otherwise, training will be conducted remotely.

This is up to you. Most of our volunteers commit to a couple of hours a week, but you can do more or less depending on how much time you have. All we ask is that you commit to a regular amount of time every week or fortnight.

If you volunteer on our Helpline or Webchat services, these are open Monday to Friday between 10am and 4pm. Our Sheffield office is open to volunteers on Tuesdays, Wednesdays and Thursdays.

Other volunteer roles are flexible and can be done in your own time.

Yes, we are happy to provide you with a standard reference once you have been volunteering with us for three months.

If you are based in Sheffield and can come into our office, you will be able to use our facilities to carry out these tasks. Unfortunately, we are unable to provide equipment for volunteers to take home.

In order to make volunteering with Tinnitus UK as accessible as possible we are able to cover some expenses, such as travel.