Useful resources

If you are seeking further support or advice, here are a range of useful links to alternative helplines.

Useful resources

Our free helpline is an information and support service. We are not medically trained and are unable to provide a crisis service. As well as our freephone helpline, there are other ways to contact us, visit our support page to find out more.

If you are seeking support further support that is impacting your tinnitus, there are many helplines staffed by trained people ready to listen.

Age UK are experts in the issues affecting older people. Whether it’s providing information and advice, being a friendly voice on the other end of the phone or helping make sure the voices of older people are heard.

Opening hours: 8am to 7pm / 365 days of the year

Telephone: 0800 678 1602


Campaign Against Living Miserably (CALM) offers life-saving services, provoking national conversation, and bringing people together to reject living miserably.

Opening hours: 5pm to 12am / 365 days of the year

Telephone: 0800 58 58 58


The Citizens Advice Bureau provides people with the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem. They are a national charity and network of local charities who offer confidential advice online, over the phone, and in person, for free.

Opening hours: 9am to 5pm / Monday to Friday


England: 0800 144 8848

Scotland: 0800 028 1456

Wales: 0800 702 2020





Cruse help people through one of the most painful times in life – with bereavement support, information and campaigning.

Opening hours:

  • Monday: 9.30am-5pm
  • Tuesday: 9.30am-8pm
  • Wednesday: 9.30am-8pm
  • Thursday: 9.30am-8pm
  • Friday: 9.30am-5pm

Telephone: 0808 808 1677


Mankind Initiative provides an information, support and signposting service to men suffering from domestic abuse from their current or former wife, partner (including same-sex partner) or husband. This can range from physical violence or object throwing to abuse such as constant bullying or insults.

Opening hours: 10am to 4pm / Monday to Friday

Telephone: 01823 334244


Mind empowers people to understand their mental health and the choices available to them.

Opening hours: 9am to 6pm / Monday to Friday

Telephone: 0300 123 3393


PANDAS (postnatal depression awareness and support) are a trusted support service for families and their networks who may be suffering with perinatal mental illness, including prenatal (antenatal) and postnatal depression.

Opening hours: 10am to 5pm / Monday to Friday

Telephone: 0808 1961 776


Refuge is a charity providing specialist support for women and children experiencing domestic violence.

Opening hours: 24/7

Telephone: 0808 2000 247


RNID are a national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.

Opening Hours: 8:30am to 5pm / Monday to Friday

Telephone: 0808 808 0123


The Silver Line offer friendship, conversation, and support to older people aged 55 and over. Whatever the day or time, you can pick up the phone and speak to one of their friendly Silver Line team members.

Opening hours: 24/7

Telephone: 0800 4 70 80 90