Become a Trained Tinnitus Adviser
Tinnitus Adviser Training for the public and charitable sector
Event details
Start Date
March 4, 2027 @ 9:00 am
End Date
March 5, 2027 @ 3:30 pm
This edition of Tinnitus Adviser Training will predominantly focus on clinical experiences in the public and charitable sector. If you work within the private sector, you may prefer our November edition.
Do you need to expand your tinnitus skills and knowledge to help a growing list of tinnitus patients?
Did you know that 90% of public sector hearing care professionals see tinnitus clients on a daily basis, but only 30% are confident providing care?
Tinnitus is one of the most common hearing complaints you will encounter, but most professionals have never received specialist training. So whether you want a quick refresher or are taking your first steps towards providing high-quality tinnitus services, Tinnitus Adviser Training is the perfect course for you.
This world-leading, cost-effective and accessible course will:
- Give you the latest, most up-to-date tinnitus knowledge
- Provide important counselling skills you can apply in practice
- Offer you dedicated time with world-leading tinnitus experts and fellow professionals
With a person–centric perspective on the latest tinnitus care, Tinnitus Adviser Training is built on nearly 50 years of accumulated expertise by Tinnitus UK. Originally developed to rapidly upskill the experts on Tinnitus UK’s own helpline, it is now used by the NHS, charities, and a wide range of allied health professionals in the UK and beyond.
What makes Tinnitus Adviser Training different?
Tinnitus Adviser Training is the only course of its kind that offers you the independence and expertise of Tinnitus UK. That means you’re not just receiving training – you’re becoming part of a whole network of dedicated tinnitus professionals.
Delivered by an experienced team, led by a Chartered Counselling Psychologist and Registered Psychotherapist, this course provides useful insights for professionals operating partly or wholly in public sector and non-profit clinics, as well as allied healthcare settings.
On completing the course, you’ll receive a certificate to display proudly, showing your patients your commitment to their care.
What will I learn?
Tinnitus Adviser Training gives you the key knowledge and skills you need when you’re face-to-face with a tinnitus client, including:
- Easy-to-understand explanations of tinnitus, its causes and treatments
- Simple, effective counselling skills
- Practical tips and advice for tinnitus management and client self-care
You’ll also practice your newly developed skills with other delegates in a friendly, professional environment, supported by experts, to prepare you for taking on tinnitus in the real world!
Is this course right for me?
This edition of Tinnitus Adviser Training will predominantly focus on clinical experiences in the public and charitable sector. If you work within the private sector, you may prefer our November edition.
Tinnitus Adviser Training is suitable for all specialisms providing tinnitus care, including hearing aid dispensers, hearing therapists, audiologists, GPs, surgeons and nurses, as well as all staff who frequently interact with tinnitus patients.
What do other professionals say?
“The course had a very clear structure with a key aspect on counselling which was vital in understanding how to support individuals.”
“Delivered in a very thorough way but in a way that was easy to take in. I was engrossed in all the information and feel more confident within my role now.”
“Great insight into CBT and Counselling, sharing information between participants was really useful.”
“Very informative course with a good mixture of teaching and group work. It was very nice to meet people working in all sorts of places with the shared goal of learning more about tinnitus.”
A world-class training team
Consultant ENT Surgeon | Tinnitus and Otology Specialist | Over 85 publications and 3,300 citations
Mr Don McFerran is one of the world’s leading authorities on tinnitus, having spent a career in the NHS and charity sector. A strong advocate for multidisciplinary teaching and research, Don is the co-author of the foundational textboook Tinnitus: A Multidisciplinary Approach.
Publishing on a wide variety of topics including auditory processing, hearing disorders, paediatric otolaryngology and of course tinnitus, has recently presented Patient-centred vs Evidence-based Tinnitus Care: international Perspectives at the Tinnitus Research Initiative Conference in Berlin.
After 37 years in the NHS he retired from clinical practice but is an active teacher and researcher. His most recent post was as a consultant in Colchester, Essex.
Don has served as a Professional Advisor and Trustee to Tinnitus UK, and is currently the President of Tinnitus UK.
Assistant Professor of Psychology, Hellenic American University | HCPC-Registered Chartered Counselling Psychologist | BPS Applied Psychology Practice Supervisor.
Dr Natalia Pliakou completed her PsychD Professional Doctorate in Psychotherapeutic & Counselling Psychology at the University of Surrey where she subsequently lectured for several years before joining the Hellenic American University in Athens as Assistant Professor of Psychology and Counselling Center Director.
A specialist in practical counselling skills for clinical settings, brings international perspectives and a wealth of UK clinical experience to Tinnitus Adviser Training.
Natalia has worked for many years as a Counselling Psychologist and Clinical Supervisor in the NHS and other public or private mental health organisations. She is Faculty at the Institute of Relational & Group Psychotherapy in Athens and in private practice.
Specialist Audiologist, Chesterfield Royal Hospital
Jodie is employed as a Specialist Audiologist at Chesterfield Royal Hospital where she is joint lead for the Hearing Therapy Service. Beginning in Audiology over 20 years ago she has always been passionate about rehabilitation and patient centred care. The hearing therapy service at Chesterfield includes a one stop tinnitus clinic, vestibular rehabilitation, hearing tactics for minimal loss and auditory processing disorders. Alongside this work she also works with patients who have challenging/ complex and profound hearing losses.
Retired Audiologist and Hearing Therapist. Vice President of Tinnitus UK
Sandy was an Audiologist in the NHS for over 40 years and trained as a Hearing Therapist in 2000. During her career at Doncaster and Bassetlaw Hospital NHS Foundation Trust, Sandy developed the tinnitus service and provided group information sessions for new patients. Now retired, Sandy runs an online tinnitus support group and continues to share her interest in patient centred management of auditory problems including tinnitus and hyperacusis. She also volunteers on the Tinnitus UK helpline and webchat service.
Course content
During this two-day course, you will learn through specialist-led sessions on topics including:
- Counselling Principles
- Counselling Skills
- Audiological perspectives on tinnitus
- Medical perspectives on tinnitus
- Introduction to Cognitive Behavioural Therapy (CBT)
You will also have two dedicated Q&A sessions with world-leading experts, be treated to a guided mindfulness session, and have time to connect with other professionals to grow your own network.
Schedule
Thursday 4th March 9.00am – 5.30pm
Friday 5th March, 9.00am – 3.00pm
Course fees
Tinnitus UK is pleased to offer this course for just £350, making it as accessible as possible to a wide range of professionals and institutions.
A further discounted rate of £300 is available exclusively to corporate members of Tinnitus UK.