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Become a Trained Tinnitus Adviser

Tinnitus Adviser Training for Private Hearing Care Providers

Event details

Start Date

November 19 @ 9:00 am

End Date

November 20 @ 3:00 pm

Categories

Event Category:

Venue

Online

United Kingdom

Organiser

Tinnitus UK
View Organiser Website

This edition of Tinnitus Adviser Training will predominantly focus on clinical experiences in the private sector. If you work within the public or charitable sector, you may prefer our regular edition. 

Do you need to expand your tinnitus skills and knowledge to help a growing list of tinnitus clients? 

Did you know that 90% of private sector hearing care professionals see tinnitus clients on a daily basis, but only 10% are confident providing care?

Tinnitus is one of the most common hearing complaints you will encounter, but most professionals have never received specialist training. So whether you want a quick refresher or are taking your first steps towards providing high-quality tinnitus services, Tinnitus Adviser Training is the perfect course for you.  

This world-leading, cost-effective and accessible course will: 

  • Give you the latest, most up-to-date tinnitus knowledge
  • Provide important counselling skills you can apply in clinic
  • Offer you dedicated time with world-leading tinnitus experts and fellow professionals 

With a person-centric perspective on the latest tinnitus care, Tinnitus Adviser Training is built on nearly 50 years of accumulated expertise by Tinnitus UK. Originally developed to rapidly upskill the experts on Tinnitus UK’s own helpline, it is now used by leading NHS, independent and high street care providers in the UK and beyond. 

What makes Tinnitus Adviser Training different? 

Tinnitus Adviser Training is the only course of its kind that offers you the built-in credibility of Tinnitus UK. That means your clients know you’ve had training they can trust: a powerful way to reassure your customers as soon as they walk in the door. 

Delivered by an experienced team, led by a Chartered Counselling Psychologist and Registered Psychotherapist, this course provides useful insights for professionals operating partly or wholly in private sector clinics. 

On completing the course, you’ll receive a certificate to display proudly in your clinic, showing your clients your commitment to their care. 

What will I learn? 

Tinnitus Adviser Training gives you the key knowledge and skills you need when you’re face-to-face with a tinnitus client, including: 

  • Easy-to-understand explanations of tinnitus, its causes and treatments
  • Simple, effective counselling skills
  • Practical tips and advice for tinnitus management and client self-care 

You’ll also practice your newly developed skills with other delegates in a friendly, professional environment, supported by experts, to prepare you for taking on tinnitus in the real world!  

Is this course right for me? 

This edition of Tinnitus Adviser Training will predominantly focus on clinical experiences in the private sector. If you work within the public or charitable sector, you may prefer our regular edition. 

Tinnitus Adviser Training is suitable for all specialisms providing tinnitus care, including hearing aid dispensers, hearing care assistants, hearing therapists, audiologists, GPs, surgeons and nurses, as well as customer support staff who frequently interact with tinnitus clients. 

What do other professionals say? 

“The course had a very clear structure with a key aspect on counselling which was vital in understanding how to support individuals.” 

“Delivered in a very thorough way but in a way that was easy to take in. I was engrossed in all the information and feel more confident within my role now.” 

“Great insight into CBT and Counselling, sharing information between participants was really useful.” 

“Very informative course with a good mixture of teaching and group work. It was very nice to meet people working in all sorts of places with the shared goal of learning more about tinnitus.” 

A world-class training team

Doctor of Audiology | Tinnitus & Hyperacusis Specialist | As seen on BBC Morning Live, Channel 5, The Telegraph and The Times 

Dr Gladys Sanda is a Doctor of Audiology with more than a decade of experience specialising in tinnitus and hyperacusis. Living with tinnitus herself, Gladys brings both professional expertise and personal understanding to her work, helping people feel calm, clear and more in control of their lives.

She is the creator of the Auditory Limbic Neuroregulation Model, an approach designed to help people understand what is happening within their system and learn ways to settle the nervous loop that can keep tinnitus reactive.

Gladys supports patients through remote consultations and in person at One Welbeck private hospital in London. She is also co-founder of The Hearing Hub, a collaborative clinic group with more than 15 locations across Essex, East London and Berkshire.

She is the author of Beyond the Noise, an Amazon bestseller written for people waiting for tinnitus support, and regularly teaches healthcare professionals across the NHS and private sector about supporting people with tinnitus.

Consultant ENT Surgeon | Tinnitus and Otology Specialist | Over 85 publications and 3,300 citations

Mr Don McFerran is one of the world’s leading authorities on tinnitus, having spent a career in the NHS and charity sector. A strong advocate for multidisciplinary teaching and research,  Don is the co-author of the foundational textboook Tinnitus: A Multidisciplinary Approach.

Publishing on a wide variety of topics including auditory processing, hearing disorders, paediatric otolaryngology and of course tinnitus, has recently presented Patient-centred vs Evidence-based Tinnitus Care: international Perspectives at the Tinnitus Research Initiative Conference in Berlin.

After 37 years in the NHS he retired from clinical practice but is an active teacher and researcher. His most recent post was as a consultant in Colchester, Essex.

Don has served as a Professional Advisor and Trustee to Tinnitus UK, and  is currently the President of Tinnitus UK.

Assistant Professor of Psychology, Hellenic American University | HCPC-Registered Chartered Counselling Psychologist | BPS Applied Psychology Practice Supervisor.

Dr Natalia Pliakou completed her PsychD Professional Doctorate in Psychotherapeutic & Counselling Psychology at the University of Surrey where she subsequently lectured for several years before joining the Hellenic American University in Athens as Assistant Professor of Psychology and Counselling Center Director.

A specialist in practical counselling skills for clinical settings, brings international perspectives and a wealth of UK clinical experience to Tinnitus Adviser Training.

Natalia has worked for many years as a Counselling Psychologist and Clinical Supervisor in the NHS and other public or private mental health organisations. She is Faculty at the Institute of Relational & Group Psychotherapy in Athens and in private practice.

Course content 

During this two-day course, you will learn through specialist-led sessions on topics including:

  • Counselling Principles 
  • Counselling Skills 
  • Audiological perspectives on tinnitus
  • Medical perspectives on tinnitus
  • Introduction to Cognitive Behavioural Therapy (CBT) 

You will also have two dedicated Q&A sessions with world-leading experts, be treated to a guided mindfulness session, and have time to connect with other professionals to grow your own network.

Schedule

Thursday 19th November 9.00am – 5.30pm

Friday 20th November, 9.00am – 3.00pm

Introductory £100 offer

The new edition of Tinnitus Adviser Training launches at a special introductory course fee of £350, saving £100 on the standard £450 fee. This launch offer is available for the first instance of the course only.

A further discounted rate of £300 is available exclusively to corporate members of Tinnitus UK.

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